50079 - A blank Explore window is displayed in SAS® Enterprise Miner™

Problem Note 50079: A blank Explore window is displayed in SAS® Enterprise Miner™

In SAS^® Enterprise Miner™, you can open an Explore window to view information about your data. Two ways to open the Explore window are as follows:

Click the Explore button in the toolbar shortcut. A window is displayed with data sets. Right-click the data set of interest and choose Explore.
In the Project Panel, right-click the data source of interest and choose Explore.

However, with either method, the Explore window that is displayed might be blank.

The problem occurs if you are using Java Version 7.

You might be able to work around the problem by selecting Window ► Tile in the blank Explorer window.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Product Family	Product	System	Product Release		SAS Release
Product Family	Product	System	Reported	Fixed*	Reported	Fixed*
SAS System	SAS Enterprise Miner	Microsoft Windows 8 Enterprise x64	12.1	12.3		9.4 TS1M0
		Microsoft® Windows® for x64	12.1	12.3		9.4 TS1M0
		Microsoft Windows Server 2008 R2	12.1	12.3		9.4 TS1M0
		Microsoft Windows 8 Pro x64	12.1	12.3		9.4 TS1M0
		Microsoft Windows 8 Pro 32-bit	12.1	12.3		9.4 TS1M0
		Microsoft Windows 8 Enterprise 32-bit	12.1	12.3		9.4 TS1M0
		Microsoft Windows Server 2008 for x64	12.1	12.3		9.4 TS1M0
		Microsoft Windows Server 2012 Datacenter	12.1	12.3		9.4 TS1M0
		Microsoft Windows Server 2012 Std	12.1	12.3		9.4 TS1M0
		Windows 7 Enterprise x64	12.1	12.3		9.4 TS1M0
		Windows 7 Professional x64	12.1	12.3		9.4 TS1M0
		64-bit Enabled AIX	12.1	12.3		9.4 TS1M0
		64-bit Enabled HP-UX	12.1	12.3		9.4 TS1M0
		64-bit Enabled Solaris	12.1	12.3		9.4 TS1M0
		HP-UX IPF	12.1	12.3		9.4 TS1M0
		Linux	12.1	12.3		9.4 TS1M0
		Linux for x64	12.1	12.3		9.4 TS1M0
		Solaris for x64	12.1	12.3		9.4 TS1M0

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

A fix for this issue for SAS Enterprise Miner 12.1_M1 is available at:

A fix for this issue for SAS Text Miner 12.1_M1 is available at:

A fix for this issue for SAS Enterprise Miner 12.1 is available at:

A fix for this issue for SAS Text Miner 12.1 is available at:

Type:	Problem Note
Priority:	medium

Date Modified:	2013-06-04 10:17:04
Date Created:	2013-05-31 07:48:11